Our Dedicated Team

Richard Patterson

Richard Patterson

Chief Executive Officer

Richard is dedicated to exemplifying and furthering Volunteering Gold Coast Transport Service's cause.

In his role, Richard develops business opportunities with current and potential stakeholders, and maintains the organisation's business and strategic goals.

Richard has also developed multiple award winning volunteering programs implemented in Victoria, New South Wales and Queensland.

In 2010, Richard was awarded the International Who's Who Award for Business Leadership and Excellence for his contributions to the not-for-profit and community sectors.

Penelope Hodge

Penelope Hodge

Volunteering Service Australia Manager

Penelope has over 25 years of leadership, management and social work practitioner experience in the not-for-profit, charity, government and community sector. She holds a Bachelor of Arts degree in Business Psychology and qualifications in Social and Community Work Practice and Clinical Supervision. With an interest in not-for-profit governance, Penelope is a member of the Australian Institute of Company Directors.

Prior to joining the team at Volunteering Services Australia, she was the CEO of Muscular Dystrophy NSW, having migrated with her family from New Zealand in 2010 where she had worked as the Managing Director of Care Waitakere. Penelope is passionate about the delivery of excellent, effective and innovative community services and the leadership and development of both paid and volunteer staff to provide these services.

Nicole Smith

Nicole Smith

Marketing Manager

Nicole has worked in exhibitions, conferencing, events and marketing for over 18 years and has been lucky enough to experience many different aspects of the industry. The evolution of the digital world and the amazing advances it presented, along with many challenges, in particular the Global Financial Crisis.

Nicole has worked comprehensively across a vast array of industries and brands, in both the business and consumer sectors. She is highly experienced, passionate and driven. With an abundance of knowledge to create a successful event and/or strategic marketing campaign.

Jacqueline Justin

Jacqueline Justin

Finance Manager

Jackie has extensive accounting, auditing and managerial experience. As being a qualified Accountant with a wealth of knowledge from the commercial sector, Jackie is able to significantly contribute to improving and monitoring internal financial controls, together with assisting the organisation achieve its strategic plans.

Jackie joined the team in early 2016 and ensures the department produces timely and accurate management information to enable past and current performance to be measured and future plans to be implemented.

Jackie has both an interest and personal experience in volunteering and community engagement and is keen to bring her commercial expertise in to the not-for-profit sector to maximise efficiencies and results.

Leanne Harris

Leanne Harris

Human Resources Manager

Leanne Harris joined the team in 2012 as a Volunteer Referral Officer. Leanne’s Rehabilitation and Return to Work Officer Qualifications lead to her progression into the role of a Wayfinder Recruitment Coordinator.

Familiar with Volunteering Gold Coast she conducted a Business Process Review of Volunteering Services Australia, before taking on the role of a Human Resources Manager.

With a Bachelor of Business majoring in Human Resources and Business, Leanne has over 30 years’ experience working in various business administration and management roles within the education, public and private service sectors. Leanne works closely with our volunteer clientele, who she considers to be invaluable to our organisation and the local community.